When your job is asking people questions you, expect never to be thrown by one yourself. So when once asked at an interview ‘Who has been your most successful hire?’ I was surprised to be stumped for an answer. Not because I couldn’t quickly think of all the great people I have recruited over time, but because I wasn’t sure there was a clear measurement …Impact on the business, length of service, cost or time-to-hire – who knows how to define it, but it really got me thinking…Who has been my most successful hire?” Emma Shuttleworth, EMEA recruitment and talent manager, The Body Shop